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Personalized
Customer Service
 Our
company is known for personalized customer service since
we treat our customers as we want to be treated
with satisfaction guaranteed. We personally greet
you on the telephone and use no impersonal automated telephone
attendant. Our staff is always accessible to provide assistance
at any level. The NATIONAL TOXICOLOGY SPECIALISTS (NTS)
team has implemented and/or managed nationwide drug free
workplace programs for more than 14 years. By outsourcing
your program, NTS provides all of the knowledge and experience
to provide regulatory compliance and give you confidence
in your program. Our personalized attention to service offers
greater flexibility to set up the program to SAVE YOU TIME!
We are well suited to partner with companies having multiple
locations spread throughout the country. Multiple location
management requires a more personalized service in order
to maintain as much consistency and uniformity as possible.
Our Staff expects to provide an Excellent Report Card.
- Adaptable to
Meet Your Needs (Flexible)
- Always Available
to Answer Questions
- Accurate Billing
- Advocate for
Regulatory Compliance
- Able to Exceed
Your Expectations
Your MRO,
Dr. Greg Elam, and SAMHSA Laboratory Inspector, Dr. Howard
Taylor, are always available to answer your questions about
any aspect of your program. Because we are thoroughly familiar
with your needs and the importance of personalized customer
service, you will be completely supported in all aspects
of implementing and maintaining your program.
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